Have you taken out car finance with ALPHERA Financial Services between April 2007 - January 2021?
Claim £000s per vehicle with the premium claims specialists
Millions of UK drivers have been affected
Millions of UK drivers have been affected
Your finance agreement may have contained...
A hidden sales commission and a higher than necessary interest rate
Why Hunter Clark?
We’re Specialists
Our team comprises legal and compensation specialists with a focus on premium car brands.
Hassle Free
From initial eligibility check to final settlement payment, we handle every aspect of your case thoroughly.
Totally Online
We leverage cutting-edge technology to provide a fully online experience. Your case can be monitored from your own home.
Frequently Asked Questions
What is the cost of using the service?
Hunter Clark proudly adheres to a "No Win, No Fee" Read more policy. Simply put, you bear no legal fees unless we achieve a successful outcome for your case. In the event of a favourable result, our billing structure entails a nominal deduction from your compensation. To find out more about our charges please read our "No Win No Fee" policy. We align our interests with yours, demonstrating our confidence in our ability to secure a positive result.
What do I need to do to register?
All you have to do is provide your car number plate. Once your eligibility for compensation has been confirmed, we will ask for your name, phone number, email, residential address, and a few additional details about your vehicle. Our team will handle everything else.
How much will I get?
We're waiting for the Financial Conduct Authority to complete its investigation into car finance mis-selling. The FCA has estimated that car buyers paid £1,100 more interest on a £10,000 car loan than they should have. The greater the loan, the greater the potential excess interest.
Providing you complete the full registration process, and the FCA instates a financial redress scheme, we can confirm exactly how much you're due in compensation within a short time of the FCA publishing their proposed solution (due May 2025).
When will I be paid?
The Financial Conduct Authority (FCA) is investigating PCP and HP agreements. During this investigation, the FCA has paused the 8-week deadline for finance providers to respond to complaints involving discretionary commission arrangements. Consumers can still complain to the provider, but the provider doesn't need to respond until June 2025 at the earliest. After this date, eligible claims will likely be processed within three to six months. You should initiate your claim as soon as possible, with compensation paid in the order that claims are received. Early registrations will benefit from priority in the queue, a crucial factor considering the likely backlog that lenders will face. Please refer to the FCA's website if you would like to know more.
Can I claim on my own?
You don't need to use a law firm or a claims management company to file your complaint with the finance provider. You can complain to the provider yourself for free. If your complaint is unsuccessful, you can refer it to the Financial Ombudsman Service for free. There are several benefits to choosing us to handle your claim. We will manage the communication with your provider, working closely with them to ensure you receive fair compensation. Should the provider have issues locating your details, we will assist them to ensure your claim can proceed. After registering with us, you can sit back and relax while we handle everything for you. We will keep you updated via email throughout the process.